Legal Information

1. Website Presentation

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website centralhotel.re are informed of the identity of the various parties involved in its creation and maintenance:

Owner: Central Hôtel – 37 Rue de la Compagnie, 97400 Saint-Denis, La Réunion
SIRET Number: 31086549800037
Website Developer: Vistalid
Share Capital: [To be filled]
Intra-community VAT Number: [To be filled]
Publication Manager: Central Hôtel – central.hotel@wanadoo.fr
Hosting Provider: OVH – 2 rue Kellermann, 59100 Roubaix, France
Server Location: France

2. Terms of Use

By using the website centralhotel.re, you agree to the full terms and conditions outlined below. These terms may be updated at any time; we therefore invite you to consult them regularly.

The site is normally accessible at all times. However, Central Hôtel may decide to interrupt access for maintenance purposes and will endeavour to inform users of the dates and times in advance.

The site is updated regularly by Central Hôtel. Similarly, legal notices may be modified at any time and remain binding to the user, who is encouraged to check them frequently.

3. Description of Services

The website centralhotel.re aims to provide general information about the hotel and its services.

While we strive to ensure all information on the site is accurate, Central Hôtel cannot be held responsible for any omissions, inaccuracies, or outdated content, whether caused by us or third-party contributors.

All content is provided for informational purposes only and is subject to change. It is not exhaustive and may be updated after publication.

4. Technical Limitations

This website uses JavaScript technology.

Central Hôtel cannot be held liable for any material damage resulting from the use of the site. Users are advised to access the site using up-to-date hardware, free of viruses, and with a modern browser.

5. Intellectual Property

Central Hôtel is the owner of all intellectual property rights for the content accessible on this website, including text, images, graphics, logos, icons, sounds, and software.

Any reproduction, modification, publication, or adaptation of any part of the site, by any means, is prohibited without prior written consent from Central Hôtel.

Any unauthorised use will be considered an infringement and prosecuted according to Articles L.335-2 and following of the French Intellectual Property Code.

6. Liability Limitations

Central Hôtel cannot be held liable for direct or indirect damage to the user’s equipment while accessing the site, including issues caused by incompatible equipment or software bugs.

We are also not responsible for indirect losses (such as lost business opportunities) resulting from the use of the site.

Interactive sections (e.g. contact forms) are available to users. Central Hôtel reserves the right to remove any content that violates French law, particularly data protection regulations, and may take legal action if necessary (e.g. in the case of offensive, defamatory, or pornographic messages).

7. Personal Data Protection

In France, personal data is protected under Law No. 78-17 of 6 January 1978 and other relevant legislation.

While using the website, the following data may be collected: the URL of the referring site, the user's internet provider, and the user’s IP address.

Personal data is only collected when necessary to provide certain services. Users are always informed whether providing this information is mandatory or optional.

In accordance with the French Data Protection Act, all users have the right to access, rectify, or object to the use of their personal data. To exercise this right, please send a written request, signed and accompanied by a copy of a valid ID, to the address indicated above.

We do not share, sell, or transfer any personal data to third parties without the user’s consent. In the event of a company acquisition, the buyer would also be subject to the same confidentiality obligations.

You also have the right to opt out of telemarketing by registering at: Bloctel.gouv.fr.

Our databases are protected under the law of 1 July 1998, implementing EU Directive 96/9 of 11 March 1996 on the legal protection of databases.

8. Cookies & External Links

The website centralhotel.re may contain links to third-party websites. These are provided with Central Hôtel’s permission, but we do not control or assume responsibility for their content.

Visiting the site may result in cookies being stored on your computer. Cookies are small files that help improve the browsing experience and collect visit data.

You can refuse cookie installation by adjusting your browser settings. However, doing so may prevent access to certain features.

Cookie settings by browser:

  • Internet Explorer: Tools > Internet Options > Privacy > Block All Cookies

  • Firefox: Options > Privacy > Use custom settings for history > Uncheck 'Accept cookies'

  • Safari: Preferences > Privacy > Block Cookies

  • Chrome: Settings > Privacy > Site Settings > Cookies > Block Third-Party Cookies

9. Governing Law & Jurisdiction

Any disputes related to the use of the website centralhotel.re are governed by French law. Jurisdiction is exclusively assigned to the competent courts in France.

10. Applicable Laws

  • Law No. 78-17 of 6 January 1978 on data processing, files, and liberties (as amended)

  • Law No. 2004-575 of 21 June 2004 on confidence in the digital economy

11. Glossary

  • User: Any person accessing and using the website.

  • Personal data: “Information that allows, in any form, directly or indirectly, the identification of the individuals to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978)

12. Consumer Mediation

If a dispute arises regarding a service provided by the hotel, and after attempting resolution directly with our customer service, you may use a free mediation service.

In accordance with the French Consumer Code, you may contact the Tourism and Travel Mediator:

Médiateur du Tourisme et des Voyages
BP 80303, 75823 Paris Cedex 17
Website: www.mtv.travel

13. Right of Withdrawal

As per Article L121-28-12° of the French Consumer Code, we remind our customers that hotel bookings are not subject to the right of withdrawal outlined in Article L121-21.